Terms of Service

Terms of Service for Hybrid Computing LTD t/a Hybrid Gaming

Welcome to Hybrid Computing LTD trading as Hybrid Gaming. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Introduction

  • Services: Hybrid Computing LTD t/a Hybrid Gaming provides computer and gaming system repair services.
  • Acceptance of Terms: By accessing or using our services, you agree to be bound by these terms of service.

2. Services and Repairs

  • Service Scope: Our services include diagnostics, repair, and maintenance of computers and gaming systems.
  • Estimates and Quotes: Any estimates or quotes provided are subject to change upon further inspection of the device.
  • Service Agreement: A detailed service agreement will be provided outlining the scope of work and associated costs before any repair work begins.

3. Warranty and Liability

  • 30-Day Warranty: All repair services are covered by a 30-day warranty from the date of completion. This warranty covers the specific issue repaired.
  • Exclusions: The warranty does not cover new issues unrelated to the original repair, software issues, or damages due to user negligence.
  • Liability: While we strive to provide the best service, Hybrid Computing LTD t/a Hybrid Gaming is not liable for any data loss, damage, or loss of functionality that may occur during or after the repair process.

4. Refund Policy

  • Refund Conditions: Please refer to our Refund Policy for detailed information on conditions and processes for obtaining a refund.
  • Multiple Repair Attempts: If we cannot repair your system after three attempts, you will be eligible for a refund of the service fees paid.
  • Beyond Economical Repair: If we determine your system is beyond economical repair, we may choose to offer a refund for the service fees paid.

5. Customer Responsibilities

  • Data Backup: It is the customer’s responsibility to back up all data before bringing in their device for repair. We are not responsible for any data loss.
  • Disclosure of Issues: Customers must provide accurate information about the issues their device is experiencing.

6. Payment Terms

  • Payment Due: Payment for services is due upon completion of the repair and before the device is returned to the customer.
  • Methods of Payment: We accept various forms of payment including cash, credit/debit cards, and online payment methods.

7. Privacy Policy

  • Data Collection: We collect personal information necessary to provide our services. This includes contact information and details about the device.
  • Data Protection: We are committed to protecting your personal information. Please refer to our Privacy Policy for more details.

8. Limitation of Liability

  • Service Limitations: Our liability is limited to the cost of the service provided. We are not responsible for indirect, incidental, or consequential damages.
  • No Guarantee of Results: While we strive for excellence, we cannot guarantee that our services will meet all your expectations or that all issues will be resolved.

9. Changes to Terms

  • Modifications: Hybrid Computing LTD t/a Hybrid Gaming reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
  • Notification: Customers will be notified of significant changes to these terms.

10. Governing Law

  • Jurisdiction: These terms are governed by and construed in accordance with the laws of the United Kingdom.
  • Dispute Resolution: Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Contact Information

  • Inquiries: For any questions or concerns regarding these terms, please contact us at [your contact details].

Thank you for choosing Hybrid Computing LTD t/a Hybrid Gaming. We appreciate your business and look forward to serving you.