Get business IT support - Single ticket

A transparent and fixed labour cost for business support for a single non critical issue.

Hybrid Computing will work to resolve a fault with your business IT infrastructure which affects a single person or is non critical in nature.

Once resolved you will have the option to get a 100% refund of this cost by moving to our IT support managed services product.

How does this service work?

• Purchase the service online
• We contact you within 24 hours to confirm the issue and agree a schedule 
• We work to resolve the issue
• We confirm resolution and ask you to test closure 

Please note that this service is not suitable for critical issues that have stopped production. Please choose our Major Incident emergency product if you are experiencing significant disruption to ensure the correct response.

We would encourage any micro business with 1-2 employees to use our lower cost home user remote software support service